Service Operation Specialist - Germany
Core
Coordinate daily service operations, analyze regional data, and drive continuous improvement for Sungrow's European service organization.
Role type
Service Operations Coordinator
Builds
Operational efficiency and service performance for Sungrow's European service organization
Domain
Renewable energy / Solar inverter manufacturing
Deliverable
dashboards & analysis
Required skills
Data analysis, Process coordination, Report generation, Cross-functional communication, Problem-solving, Workflow optimization
Preferred skills
Power BI, Project coordination, German language proficiency
Technologies
Excel, Power BI
Responsibilities
Coordinate daily service operations including work orders and customer cases, Collect and visualize regional service operations data to monitor trends, Identify operational issues and implement process improvements, Communicate with teams across Europe to resolve issues, Maintain accurate service records and documentation