Student Experience Manager
Core
Design, develop, and deliver initiatives to enrich students' academic journey, focusing on Career Development, Alumni Affairs, and Community Engagement.
Role type
Student Experience Manager (Career & Alumni focus)
Builds
Community programmes, peer-to-peer/mentoring networks, alumni engagement touchpoints, and student-to-alumni transition activities.
Domain
Higher Education / Student Services
Deliverable
product features
Required skills
Community programme design, alumni relations, event management, journey mapping, stakeholder management, digital tool proficiency, data analysis
Preferred skills
DEI topic experience, international/multicultural environment experience
Technologies
HubSpot, Jira, Notion, Slack, Google Workspace, Confluence
Responsibilities
Design and grow community programmes connecting students, alumni, faculty, and industry partners; Build peer-to-peer and mentoring networks; Develop alumni engagement touchpoints including newsletters, updates, and events; Lead integration of new graduates into the alumni community; Map student journeys to identify friction points and improve experiences; Plan and deliver partner and networking events; Own continuous improvement of workflows across digital tools.
Seniority
Mid-level Manager (2+ years in management)
