Rezeptionsleitung (m/w/d)
Core
Leading the reception team and managing daily operations for a dental practice to ensure smooth patient flow and staff coordination.
Role type
Reception Manager (Healthcare)
Builds
Reception processes and patient scheduling systems
Domain
Healthcare / Dentistry
Required skills
Team leadership, Reception management, Appointment scheduling, Patient relations, Process optimization, Staff training, Practice software proficiency, Administrative management
Preferred skills
Experience with Ivoris software, German language fluency
Technologies
Ivoris, MS-Office
Responsibilities
Lead and coordinate the reception team, Manage daily reception operations and patient flow, Oversee appointment scheduling and resource allocation, Handle patient inquiries and complaints, Develop and maintain reception processes and standards, Train and onboard new staff members
Seniority
Mid-level, hands-on IC