Operational Support Manager:in
Core
Field operations manager supporting veterinary practices with daily business operations, billing, scheduling, and training.
Role type
Senior operational support manager (veterinary practice network)
Builds
Operational efficiency and standardized processes for veterinary clinics
Domain
Veterinary services / Healthcare operations
Required skills
Billing and invoicing management, Appointment scheduling and reception workflow optimization, Staff rostering and overtime management, Inventory management and stock control, Team training and process standardization, Implementation of regional directives and progress reporting
Preferred skills
Proficiency in Provet and Quinyx systems, High mobility within a region
Technologies
Provet, Quinyx
Responsibilities
Ensure complete recording and billing of services in partner practices, Optimize appointment scheduling and reception processes, Create staff schedules to reduce overtime, Support inventory management and stock orders, Train practice teams on tools and standards, Report progress on regional initiatives
Seniority
Senior, hands-on IC