Care Partner
Core
A Care Partner builds trusted, face-to-face relationships with older Australians to guide them through personalized care plans, budget management, and service coordination under the Support at Home program.
Role type
Senior IC Care Partner (Aged Care Case Management)
Builds
Personalized care plans, budget strategies, and coordinated service delivery for participants
Domain
Aged care / Home care services
Deliverable
client delivery
Required skills
Care plan development, budget management, risk identification, service coordination, documentation, incident management, stakeholder communication
Preferred skills
Home Care Packages knowledge, Support at Home Program experience, clinical/allied health qualification, CRM/digital tools proficiency
Responsibilities
Translate participant goals into practical care plans; maintain and update care plans through regular reviews; plan and track participant budgets; guide informed decision-making on services and funding; identify emerging risks and wellbeing changes; coordinate services and referrals; maintain audit-ready documentation; manage incidents and complaints; collaborate with care workers and clinicians.
Seniority
Mid-Senior, hands-on IC