CareerPlan

Head of IT (m/w/d)

Hamburg - OfficeFull-time2026-10-09 → 2026-11-12
Hybrid

Core

Leading a 4-person IT team responsible for ERP application management, system/network administration, and IT support across retail, e-commerce, and commercial operations.

Role type

Senior IT Manager (Head of IT)

Builds

Cloud-based ERP systems (Microsoft Dynamics 365 Business Central) and IT infrastructure (Windows Server, Hyper-V, Microsoft 365, Azure AD, Exchange) for HQ, central warehouse, and 13 branches.

Domain

Retail / E-Commerce / Enterprise IT

Required skills

IT team leadership, ERP application management, system and network administration, IT support management, IT strategy development, budget planning, vendor coordination, data protection coordination.

Preferred skills

Agile project management, automation and process optimization.

Technologies

Microsoft Dynamics 365 Business Central, Windows Server, Hyper-V, Microsoft 365, Azure Active Directory, Exchange.

Responsibilities

Lead and develop a 4-person IT team; Manage and modernize cloud-based ERP systems; Organize IT infrastructure operations across HQ, warehouse, and branches; Ensure IT support and develop support processes; Coordinate service providers and manage escalations; Develop IT strategy focusing on automation and security; Manage IT budget and costs; Act as data protection coordinator.

Seniority

Senior, hands-on IC with management responsibilities.