OMR FESTIVAL SUPPORT (m/w/d) PRAKTIKUM
Core
Customer support for festival visitors handling inquiries about tickets, masterclass applications, and program schedules.
Role type
Customer support specialist (festival events)
Builds
Visitor support services for the OMR Festival
Domain
Events & Festivals
Deliverable
client delivery
Required skills
Customer service, problem-solving, teamwork, adaptability, German (fluent), English (basic)
Responsibilities
Answer visitor inquiries via email and in-person at support counters, coordinate solutions for complex cases with internal teams, assist with organizational tasks.