Werkstudent Customer Success (m/w/d)
Core
Support the Customer Success team with CRM maintenance, data updates, and customer contact handling to ensure system usage and satisfaction.
Role type
Werkstudent (Student Intern) Customer Success Associate
Builds
Customer relationships and CRM data integrity for DocuWare systems
Domain
SaaS / Document Management / Customer Success (via careerplan.io/jobs/2832382-werkstudent-customer-success-mwd-at-docuware-gmbh)
Deliverable
dashboards & analysis
Required skills
CRM system management, customer communication, data entry and maintenance, project support, initiative
Preferred skills
Business administration or related studies, organizational skills, willingness to learn
Technologies
CRM systems
Responsibilities
Update and maintain CRM system data, assist in CRM optimization projects, support customer contact processes including cancellations, conduct customer contacts under team lead instructions
Seniority
Student Intern (Werkstudent)