Disponent (m/w/d)
Core
Scheduling and capacity planning for installation partners and internal teams to coordinate measurement and installation dates for energy systems.
Role type
Senior Disponent (Scheduling & Operations Coordinator)
Builds
Installation schedules for heat pump and energy system deployments
Domain
Renewable energy / HVAC / Energy transition
Required skills
Scheduling, capacity planning, CRM management, customer communication, pipeline monitoring, MS Office, system documentation
Preferred skills
Salesforce experience, SHK (heating/ventilation/sanitary) domain knowledge, AI tool proficiency
Responsibilities
Coordinate measurement and installation dates with customers and partners, monitor partner capacity and confirm time slots, manage daily customer communication for confirmations and changes, document all interactions in CRM, track pipeline status and bottlenecks, optimize schedules to balance team workload and minimize travel time, provide feedback on AI scheduling tools
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/2831095-disponent-mwd-at-hansetherm-gmbh)