Ingeniero/a de Procesos
Core
Design, analyze, document, improve, and standardize operational and strategic processes to achieve greater efficiency, quality, and alignment with business objectives.
Role type
Process Engineer
Builds
Operational and strategic process improvements
Domain
Operations / Business Process Management
Required skills
Process design, Data analysis, Project planning, Continuous improvement, Cross-functional collaboration
Preferred skills
Lean Management, Lean Six Sigma, PDCA
Responsibilities
Design and standardize operational processes, Define process metrics and standards, Plan and execute adaptation projects, Analyze service quality statistics and propose corrective measures, Collaborate with IT, Quality, and Operations teams