Ops Quality CI Analyst
Core
Monitoring, auditing, and proposing corrective measures for operational processes to ensure quality, technical accuracy, and policy conformity.
Role type
Operations Quality Continuous Improvement Analyst
Builds
Quality Management System (QMS) processes, Corrective and Preventive Action (CAPA) programs, Standard Operating Procedures (SOPs), and interdepartmental policies.
Domain
Business Operations / Quality Assurance / Process Improvement
Deliverable
dashboards & analysis
Required skills
Quality Management System (QMS) proficiency, Corrective and Preventive Action (CAPA) program management, Standard Operating Procedures (SOP) documentation, Microsoft Office proficiency, cross-functional collaboration, data analysis, process auditing, policy compliance, project prioritization, time-sensitive goal achievement
Responsibilities
Monitor and audit operational processes for gaps, assess work performance quality, support CAPA programs, design request and ticketing monitoring formats, create and document SOPs and policies.
Seniority
Individual Contributor