Manager (m/w/d) Operational Excellence & Prozessautomatisierung
Core
Develop and implement standardized, digitally supported workflows and processes to improve efficiency and quality across the firm's service lines.
Role type
Manager, Operational Excellence & Process Automation
Builds
Standardized workflows, process documentation, automation solutions, and a culture of continuous improvement for a mid-sized professional services firm.
Domain
Professional services (tax advisory, auditing, law) / Business Process Management / Digital Transformation
Required skills
Process modeling (BPMN), process analysis and optimization, change management, stakeholder management, digitalization strategy, KPI development, team coaching (via careerplan.io/jobs/2825227-manager-mwd-operational-excellence-prozessautomatisierung-at-kbht-partg-mbb)
Preferred skills
Experience in tax advisory or audit firms, knowledge of DATEV, understanding of AI/LLM applications in workflows
Technologies
BPMN, workflow automation tools, document management systems, AI/LLM tools
Responsibilities
Analyze existing workflows to identify bottlenecks and automation opportunities; model current and target processes; develop work instructions and digital tools; coordinate with IT and external vendors; establish a network of process owners; define KPIs and review routines to track improvement.
Seniority
Manager, hands-on IC with team influence