Mitarbeiter Technikereinsatzplanung (m/w/d)
Hybrid
Core
Central point of contact for customers and internal technical teams, planning and dispatching on-site technical interventions from single appointments to projects. (via careerplan.io/jobs/2823642-mitarbeiter-technikereinsatzplanung-mwd-at-indasys-logistik-service-gmbh)
Role type
Service operations coordinator (technical support)
Builds
On-site technical service interventions and project support
Domain
IT services / Technical support
Deliverable
client delivery
Required skills
Customer communication, ticket management, SLA monitoring, RMA processing, IT fundamentals, MS Office, prioritization, organization
Preferred skills
Experience with ticketing systems (TANSS), foreign languages, interest in AI-driven workflows
Technologies
TANSS, MS Office, firm-specific AI tools
