Specialist Damage Claims and Regress (m/w/d)
Core
Manage complex damage claims and recoveries, coordinate claim processes, and handle billing and collections for the damage management team.
Role type
Specialist Damage Claims and Regress
Builds
Professional and efficient damage claim processing and recovery workflows
Domain
Insurance / Automotive (via careerplan.io/jobs/2816630-specialist-damage-claims-and-regress-mwd-at-arndt-automobile-gmbh)
Deliverable
client delivery
Required skills
Commercial training, claims processing, accounts receivable management, billing and invoicing, customer complaint resolution, process optimization, reporting, training material creation
Preferred skills
Experience in accounts processing, accounts receivable, insurance, or automotive industry
Technologies
MS Office
Responsibilities
Coordinate damage cases from documentation to missing document requests; Investigate, verify, and settle damage costs; Create invoices, credits, and cancellations; Handle complex claims and resolve complaints with customers, insurers, and partners; Manage accounts receivable including monitoring open claims and conducting collection runs; Ensure quality and optimize processes for claim intake and processing; Create reports and support regular meetings; Support training and create training materials; Serve as contact person for customers, partners, and internal colleagues