Sportsbook Mutuel Clerk - Aria
Core
On-call clerk handling race and sports wagers, processing transactions, and managing cash for guests at MGM Resorts.
Role type
entry-level gaming clerk (sportsbook)
Builds
seamless guest wagering experience and accurate transaction processing
Domain
hospitality + gaming
Deliverable
client delivery
Required skills
cash handling, ticket verification, compliance with gaming regulations, guest service, rule explanation, player tracking, bank reconciliation
Preferred skills
experience in race/sportsbook environment, experience in hotel/resort setting
Technologies
player tracking systems, wagering software
Responsibilities
Write, verify, and make payments on tickets for race and sports wagers; Maintain a cash bank for the shift; Stock and maintain Writer/Cashier stations; Make payments on winning tickets; Explain wagering rules, lines, and odds to guests; Create and enter player tracking cards; Ensure protection of customer rewards and adherence to credit lines; Notify management of escalated guest issues or suspicious activity.