Customer Service Consultant | RACV Mildura
Hybrid · Australia
Core
Inbound contact centre role delivering personalized service and driving sales for RACV members and customers.
Role type
Customer Service Consultant (Inbound)
Builds
Member engagement experiences and product/service sales
Domain
Insurance and Roadside Assistance
Deliverable
product features
Required skills
phone-based customer service, target/KPI orientation, problem-solving, active listening, questioning skills, verbal communication, written communication
Responsibilities
Handle inbound calls, drive sales of products and services, champion personalized conversations, deliver exceptional service experiences