Experience Design Lead (m/w/d) - Digital Products
Core
Lead end-to-end experience design for digital products, collaborating with cross-disciplinary teams to deliver best-in-class customer solutions and manage the evolution of the experience vision.
Role type
Senior Experience Design Lead (Digital Products)
Builds
Simple, connected, intelligent, and personalized digital customer experiences across products and journeys.
Domain
Digital Products / Enterprise Experience Design
Required skills
Experience Design, User Research, Usability Testing, Design Systems, Agile (Kanban/Scrum), Systems Thinking, Data-Informed Decision Making, KPI Definition, Project Management, Budget Management, AI Literacy, Design Thinking
Preferred skills
Fluent German, Enterprise Technology Understanding
Technologies
Design Systems, Agile Tools, Data Analytics Platforms
Responsibilities
Lead and facilitate end-to-end experience design; Plan, coordinate, and oversee design efforts; Manage user research and usability testing; Guide design teams to deliver personalized experiences; Ensure adherence to design system accessibility standards; Advance Experience Design practices across the organization; Define and monitor experience KPIs; Promote a safety and compliance culture.
Seniority
Senior, hands-on IC with strategic oversight