Field Service Technician
Core
Deliver high-quality after-sales technical support, preventive maintenance, and system optimizations for global customer installations of agricultural/phenotyping technology.
Role type
Field Service Technician (Electromechanical)
Builds
Maintains uptime and optimizes performance of control systems, hardware, and user interfaces for international clients.
Domain
Agriculture / Phenotyping Technology / Industrial Automation
Deliverable
physical/clinical work
Required skills
electromechanical diagnostics, preventive maintenance, hardware/software updates, electrical schematics, mechanical troubleshooting, software troubleshooting, customer training, safety compliance, international travel
Preferred skills
agricultural/phenotyping technology knowledge, complex automated equipment experience
Technologies
control systems, hardware, user interfaces, CRM/ticketing systems
Responsibilities
Travel to international client sites for training, preventive maintenance, quality control, component replacement, and hardware/software updates; Provide remote diagnostic and issue resolution support for control systems and hardware; Collaborate with internal teams and customer IT leads to resolve technical issues; Log activity in ticketing systems and submit resolution reports; Maintain safe and compliant work environments in workshops and on customer sites.
Seniority
Mid-level, hands-on IC