Sperrkassierer/Außendienstmitarbeiter (m/w/d)
Core
Collecting overdue customer debts and performing utility meter lockouts/reinstatements for electricity, gas, water, and heat.
Role type
field collections and utility meter technician (via careerplan.io/jobs/2801057-sperrkassiererauendienstmitarbeiter-mwd-at-stadtwerke-neuss-energie-und-wasser-gmbh)
Builds
debt recovery and utility service restoration for residential/commercial customers
Domain
Utilities (electricity, gas, water, heat)
Deliverable
physical/clinical work
Required skills
electrical/electronic/mechatronics training, high-voltage work authorization (AuS-Pass), customer confrontation skills, driving license (Class B), German language proficiency
Preferred skills
initiative, teamwork
Responsibilities
contacting customers to clarify outstanding claims, collecting due monetary claims, locking and reactivating utility meters, performing meter checks and irregularity inspections, verifying meter readings, documenting actions
Seniority
entry-level field technician