Technical Support Specialist - Nightshift (all genders)
Core
L3 System Administrator providing 24/7 technical support, monitoring, troubleshooting, and infrastructure management for customer IT systems.
Role type
Senior IC System Administrator (L3 Support)
Builds
Customer IT infrastructure stability and uptime
Domain
Cloud Hosting / Managed Services
Required skills
Linux administration (Shell/Terminal), Windows Server administration, hardware troubleshooting, server provisioning, error analysis, documentation, proactive monitoring
Preferred skills
Bash scripting, SQL databases, German language
Technologies
Linux, Windows Server, Ticket Systems
Responsibilities
Monitor and troubleshoot customer IT infrastructure, provide technical solutions for server issues and migrations, perform error analysis on websites, install and configure servers and networks, communicate with customers via ticket system in English and German, document solutions and infrastructure changes.