Poker Tournament Supervisor - Borgata
Core
Run the floor in a fast-paced poker room, guiding the team, managing tournaments, and delivering guest experiences.
Role type
Poker Tournament Supervisor
Builds
Daily poker tournaments and guest service experiences
Domain
Hospitality and Gaming
Deliverable
client delivery
Required skills
Team leadership, tournament operations, guest relations, complaint resolution, signage management, policy compliance
Responsibilities
Supervise assigned operational functions of the Poker Tournament, facilitate and operate daily poker tournaments, explain games and procedures to guests, solicit feedback from employees and guests, resolve guest and employee complaints, maintain table game signage, supervise guest service delivery
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