Slot Manager - MGM National Harbor
Core
Lead a high-energy team on a casino gaming floor to deliver exceptional guest service and operational excellence.
Role type
Slot Manager
Builds
Casino floor operations and guest experiences
Domain
Hospitality / Gaming
Deliverable
client delivery
Required skills
team leadership, employee training and development, conflict resolution, inventory management, policy compliance, project management, delegation, guest service standards
Preferred skills
previous slots supervisory experience
Responsibilities
Assist Senior Slot Managers with HR responsibilities including training and discipline, engage employees and resolve issues, mentor hourly staff, manage team expectations and compliance, research and resolve guest issues, maintain equipment and key inventory, delegate tasks based on service standards
Seniority
Mid-level management
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