Grillexperte im Customer Service (m/w/d)
Hybrid
Core
Expert customer service specialist for complex grill inquiries, product knowledge management, and process improvement.
Role type
Senior Customer Service Specialist (Product Expert)
Builds
Knowledge base, FAQs, and internal product information for grill products
Domain
Consumer Goods / Appliances (Grills)
Deliverable
dashboards & analysis
Required skills
Grill product expertise, technical understanding, complex problem solving, knowledge management, process improvement, structured work, independent work, attention to detail
Preferred skills
AI usage (prompting, automation, code applications), experience in retail sales, distribution, product consulting, gastronomy, kitchen, BBQ courses, or technical environment
Technologies
AI tools for automation and code applications