Werkstattleiter (m/w/d)
Core
Leading and optimizing the operational workflow of a bicycle workshop, managing technical and organizational challenges, and developing the team.
Role type
Senior workshop manager (bicycle industry)
Builds
Efficient workshop operations and high-quality service delivery for customers
Domain
Bicycle retail and after-sales service
Required skills
Bicycle industry experience, team leadership, process optimization, technical understanding, customer communication, supplier coordination, KPI management, work planning
Preferred skills
Meister qualification, ADA certification, prior leadership experience, technical craftsmanship (via careerplan.io/jobs/2775185-werkstattleiter-mwd-at-fxxl-franz-gmbh)
Technologies
Workshop management tools, scheduling software
Responsibilities
Support the workshop team with technical and organizational issues, optimize workshop processes, develop and coach employees, coordinate training programs, manage customer complaints, coordinate with suppliers and manufacturers, control KPIs, create and optimize work schedules, contribute to strategic decisions
Seniority
Senior, hands-on IC