Serviceassistenz m/w/d
Core
Frontline service reception and administrative coordination for a vehicle workshop, acting as the interface between customers and internal technical departments.
Role type
Service receptionist and workshop coordinator
Builds
Workshop appointment schedules and customer service workflows (via careerplan.io/jobs/2768716-serviceassistenz-mwd-at-automobile-tiemeyer-gmbh)
Domain
Automotive industry + administrative operations
Deliverable
product features
Required skills
Customer reception, appointment coordination, data management, MS Office proficiency, Class B driver's license
Preferred skills
Automotive industry experience
Responsibilities
Greeting and assisting customers, assigning customers to technical departments, coordinating and planning workshop appointments, preparing warranty claims processing, maintaining vehicle and customer data, collaborating with service advisors