Stellvertretende Filialleitung (m/w/d) in NRW / Ruhrgebiet
Core
Managing daily operations of a pawnshop branch in the Ruhr region, including customer consultation, team support, and handling cash and valuables.
Role type
Deputy Branch Manager (Retail/Financial Services)
Builds
Pawnshop branch operations for individual customers seeking short-term loans against valuables
Domain
Retail / Financial Services (Pawnbroking)
Required skills
Customer consultation, team coordination, cash and valuables handling, conflict resolution, inventory management, process improvement, onboarding new staff, operational leadership
Preferred skills
Prior team leadership experience, vocational training in retail/gastronomy/jewelry/care, willingness to travel during onboarding (via careerplan.io/jobs/2757008-stellvertretende-filialleitung-mwd-in-nrw-ruhrgebiet-at-grunes-leihhauser-gmbh-co-kg)
Technologies
None stated
Responsibilities
Coordinate daily branch operations, support the team in daily business, serve as the first point of contact for operational issues, handle complex customer requests and complaints, conduct pawn transactions independently, ensure compliance with quality and safety standards, organize cash reconciliations and inventory checks, support the integration of new employees, implement improvement ideas, assume operational control during the branch manager's absence
Seniority
Mid-level, hands-on IC