IT Operations & Support Manager (m/w/d)
Core
Ensuring stable and reliable IT operations in a Windows-based infrastructure including domain environments and central services.
Role type
IT Operations & Support Manager
Builds
Hardware, Microsoft 365 services, Azure/Entra environments, applications, and virtualized/VDI infrastructures.
Domain
Legal services / IT Infrastructure
Required skills
Windows administration, Linux administration, PowerShell, Bash scripting, Microsoft 365 (Teams, SharePoint, Exchange Online), Azure/Entra administration, network troubleshooting, server administration, virtualization, VDI management, onboarding/offboarding processes
Preferred skills
VMware vSphere, Apple device management, AI-assisted workflows, IT security solutions
Technologies
Microsoft Intune, JAMF, Microsoft 365, Azure, Entra, PowerShell, Bash, VMware vSphere
Responsibilities
Procurement, setup, and management of hardware; user support and incident resolution for clients, Microsoft 365, network, VPN, print, email, and local infrastructure; administration of Microsoft 365 and Azure/Entra; deployment and maintenance of applications and servers; cross-platform administration (Windows/Linux); local network technology management (routing, firewall, DNS, VLAN, WLAN, VPN); participation in IT security solutions; execution of onboarding/offboarding processes; collaboration on IT projects and stakeholder coordination