Staff Researcher - Market Research
Core
Lead quantitative market research programs across EMEA (focus Germany) to uncover customer attitudes, competitive dynamics, and trends, influencing product roadmaps and go-to-market decisions.
Role type
Staff Experience Researcher (Market Research)
Builds
Strategic market research programs, quantitative insights, and regional growth strategies for PayPal's EMEA markets.
Domain
Fintech / Payments / Consumer Insights
Deliverable
dashboards & analysis
Required skills
quantitative market research methodologies, statistical analysis, survey design, data interpretation, stakeholder management, executive communication
Preferred skills
financial services landscape knowledge, vendor management, German language proficiency, French/Italian/Spanish proficiency
Technologies
Qualtrics, SPSS, Python, R, Tableau, Power BI
Responsibilities
Design and execute strategic market research programs including launch diagnostics, conjoint analysis, concept testing, and competitive intelligence studies; Develop and manage large-scale quantitative research (surveys, panels, behavioral data integration); Translate complex datasets into strategic narratives for product and executive leadership; Partner with product and strategy leadership to align research priorities with regional business goals; Act as EMEA subject matter expert in research methodology and mentor junior researchers.