Installation & Service Specialist (m/f/x)
Core
Installation, commissioning, maintenance, and technical support of automated warehouse systems for customers across Germany and Europe.
Role type
Field Service Engineer (Automation/Robotics)
Builds
Automated warehouse systems, robotic logistics solutions
Domain
Logistics automation, robotics, industrial machinery
Required skills
Mechatronics, electrical engineering, automation technology, mechanical engineering, troubleshooting, system integration, ERP/WMS integration, technical documentation, remote support, on-site service
Preferred skills
Robotics, conveyor technology, automated logistics systems, network knowledge, Windows systems, technical software, Jira/ticketing systems, ERP/WMS experience
Technologies
ERP, WMS, Windows, Jira, ticketing systems
Responsibilities
Install and commission automated warehouse systems at customer sites, perform functional tests and handover, handle first-level support and coordinate second-level support, analyze and resolve technical faults remotely or on-site, conduct maintenance and inspections, support system expansions and optimizations, integrate systems with customer ERP/WMS, collaborate with development and project management teams, document service visits and maintain technical documentation, support internal test setups and quality assurance measures
Seniority
Mid-level, hands-on IC
