Teamleitung für den Bereich Betrieb (m/w/d)
Hybrid
Core
Leading a 19-person operations team to ensure high-level customer service and continuously develop processes.
Role type
Operations Team Lead
Builds
Customer service operations and internal process improvements
Domain
Insurance / Operations
Required skills
Team leadership, operational management, customer service, project management, process optimization, financial collection management
Preferred skills
MS Office, SAP
Responsibilities
Lead and discipline a 19-person team, manage scheduling and task planning, participate in operational customer support and document processing, oversee annual collections, analyze and optimize organizational structures, lead projects
Seniority
Senior, hands-on IC