Equipo de atención al cliente con español y neerlandés
Core
Customer support and localization specialist for Indexa Capital's fund management services, serving clients in Spain and Dutch-speaking regions (Belgium, Netherlands, other EU countries).
Role type
Customer support specialist (finance)
Builds
Customer support channels (email, chat, phone) and Dutch localization of web and mobile apps
Domain
Financial services / Asset management
Deliverable
client delivery
Required skills
Spanish (native), Dutch (native), Financial background, Analytical skills, Customer orientation
Preferred skills
CNMV financial advisory certification, Prior financial institution experience, English or French proficiency
Responsibilities
Adapt website and apps to Dutch, Handle customer inquiries in Dutch via email/chat/phone, Support the Customer Support Director and Dutch market lead, Participate in process improvement and automation, Support back office tasks (AML, documentation, audits, vendor management)
