Account Manager in freier Mitarbeit (m/w/d)
Core
Account Manager serving as the constant contact point for clients on all non-legal matters, managing the collection process, handling administrative requests, and maintaining client satisfaction.
Role type
Account Manager (freelance/independent contractor)
Builds
Client relationships and operational stability for a law firm (via careerplan.io/jobs/2693652-account-manager-in-freier-mitarbeit-mwd-at-mtr-rechtsanwaltsgesellschaft-mbh)
Domain
Legal services / Business law
Deliverable
client delivery
Required skills
proactive client management, empathic communication, conflict resolution, CRM management, collection process management, administrative handling, client feedback management
Preferred skills
experience in customer service or after-sales roles, handling difficult conversations, digital tool proficiency
Technologies
CRM, email, video conferencing tools