Guest Experience Specialist (m/w/d) in Vollzeit
Core
First point of contact for visitors at the Fashion Outlet Center Montabaur, greeting guests, providing information on events/offers, and assisting with the shopping app.
Role type
Guest Experience Specialist
Builds
Visitor welcome and support services for a 60-store outdoor shopping center
Domain
Retail / Shopping Center
Deliverable
product features
Required skills
Customer service, multilingual communication (German, English), digital app proficiency, event support, retail knowledge
Preferred skills
Experience in customer service, retail, tourism, or hospitality (via careerplan.io/jobs/2683768-guest-experience-specialist-mwd-in-vollzeit-at-fashion-outlet-service-gmbh)
Responsibilities
Greet and assist visitors at the entrance and service point, inform guests about current promotions and events, support customers with the Outlet-Shopping App, assist VIP and international guests, support marketing team with promotions and campaigns
Seniority
Entry-level / Individual Contributor