Technical Trainer - Federal Sector
Core
Design, develop, and deliver end-user training for enterprise Kahua implementations supporting federal construction and facilities programs.
Role type
Senior Technical Trainer (Enterprise Software)
Builds
Role-based training curricula, user guides, job aids, eLearning modules, and virtual/instructor-led sessions for Kahua platform adoption.
Domain
Federal construction and facilities management / Enterprise SaaS implementation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, curriculum development, virtual facilitation, technical translation, stakeholder collaboration, training metrics analysis, eLearning content creation
Preferred skills
Kahua platform expertise, federal construction domain knowledge, eLearning/LMS platform proficiency, project management certifications
Technologies
Kahua, Microsoft 365, Articulate, Camtasia, TalentLMS
Responsibilities
Design role-based training curricula for Kahua applications; Create and maintain training materials including instructor guides and eLearning modules; Customize training content to reflect client-specific workflows; Deliver virtual and instructor-led training to field personnel and executives; Facilitate train-the-trainer programs; Provide post-go-live user support and coaching; Track attendance, completion, and adoption metrics; Evaluate training effectiveness and identify knowledge gaps; Collaborate with implementation and change management teams; Maintain version-controlled training library.
Seniority
Senior, hands-on IC
