Pension Fund Administrator (80-100%)
Core
Administering occupational pension (BVG) portfolios for employees, temporary workers, and the catering sector, handling client inquiries and processing insurance cases.
Role type
Pension Fund Administrator
Builds
Reliable administrative processes for occupational pension coverage
Domain
Insurance / Occupational Pensions (Switzerland)
Deliverable
client delivery
Required skills
Occupational pension (BVG) expertise, customer service, case processing, independent work, German (fluent)
Preferred skills
Commercial basic training, further education in social insurance
Responsibilities
Answer written and phone inquiries from insured persons and employers; Process BVG cases including entry/exit, salary adjustments, FZL, purchases, divorces, and mutations; Handle WEF applications, advances, and pledges; Manage new connections, plan changes, and contract resolutions with sales partners; Liaise with brokers, clients, beneficiaries, authorities, lawyers, and internal/external departments.