Program Manager
Core
Lead the effective delivery, performance, and continuous improvement of key vocational education and training service delivery programs.
Role type
Senior operational leadership Program Manager (RTO)
Builds
Vocational education and training programs for learners, employers, and government
Domain
Vocational Education and Training (VET) / Regulatory Compliance
Required skills
RTO operations management, regulatory compliance, program governance, financial performance management, quality training and assessment, Recognition of Prior Learning (RPL) processes, stakeholder relationship management, risk management, budget management, KPI monitoring
Preferred skills
Project or program management qualifications, training and assessment qualifications, experience with government-funded programs, audit participation, qualification accreditation
Technologies
N/A
Responsibilities
Lead implementation and ongoing delivery of assigned programs; Ensure compliance with RTO standards and regulatory obligations; Manage program budgets, revenue targets, and resource allocation; Monitor and report against KPIs and service standards; Identify and manage operational, financial, and compliance risks; Lead and support staff to achieve quality outcomes; Maintain relationships with government agencies and industry partners; Oversee quality assurance and audit readiness; Support development and accreditation of training products; Provide oversight of RPL processes.
Seniority
Senior, hands-on IC