Patient Sales Coordinator/Front Office Reception
Core
Front office receptionist and sales coordinator managing patient scheduling, enquiries, and guiding patients through the dental treatment journey.
Role type
Front office receptionist / Patient Sales Coordinator
Builds
Patient treatment journey from enquiry to conversion
Domain
Healthcare / Dentistry
Deliverable
client delivery
Required skills
appointment scheduling, phone and online enquiry handling, patient relationship building, treatment plan management, administrative record keeping, sales conversion
Preferred skills
rapport building, decision guidance, premium customer experience delivery, proactive communication, team collaboration
Responsibilities
Welcome patients and manage check-ins/check-outs, handle phone and online enquiries, support patients through treatment journey, maintain accurate records, work with clinical team, drive sales conversions
Seniority
Junior to Mid-level, hands-on IC