Sr IT Specialist
Core
Senior IT Specialist providing advanced troubleshooting, hardware installation, and operational support for Labcorp's field-based technology environment and client-facing systems.
Role type
Senior IC IT Specialist (Field Support & Infrastructure)
Builds
Hardware and software solutions for laboratory and client sites
Domain
Healthcare / Laboratory Services / IT Infrastructure
Required skills
Advanced hardware troubleshooting, network device support, remote support tools, onsite system installation, ticket queue management, asset documentation
Preferred skills
Healthcare IT experience, acquisitions/technology integration support, CompTIA A+ or Network+ certification
Technologies
Windows-based systems, network-connected devices, printers, workstations, Link Bridge, Link Autoprint
Responsibilities
Manage IT support ticket queues and resolve complex hardware/software issues, perform onsite system installations and equipment upgrades, support technology integrations during acquisitions, provide customer training and end-user support, maintain compliance with IT security and asset management policies
Seniority
Senior, hands-on IC with field travel