Genetic Counselor Assistant - Remote
Core
Support the Lab Based Genetic Counseling team for NIPT lab by coordinating genetic testing, triaging client inquiries, tracking samples, and performing abnormal result notifications.
Role type
Genetic Counselor Assistant (clinical support)
Builds
Genetic testing coordination and patient communication workflows
Domain
Healthcare / Clinical Genetics / Laboratory Services
Deliverable
client delivery
Required skills
Genetics concepts, Laboratory Information Systems (LIS), Microsoft Office, sample tracking, abnormal result notification, triage, documentation
Preferred skills
Clinical genetics testing laboratory experience, next generation sequencing, customer service, project management
Responsibilities
Respond to telephone and email inquiries from clients and providers to coordinate genetic testing; Research, troubleshoot, and resolve testing problems; Document case work and interactions; Triage calls; Track samples and provide updates; Perform abnormal result notifications
Seniority
Entry-level to Junior