Project Management Supervisor
Core
Supervise laboratory operations teams to ensure delivery of tasks according to procedural requirements and service levels, while managing quality, cost, and delivery metrics.
Role type
Assistant Manager, Project Management (Laboratory Operations)
Builds
Laboratory diagnostic testing and drug development solutions
Domain
Healthcare / Life Sciences / Laboratory Services
Required skills
Team supervision, SOP implementation, performance metrics management, customer complaint resolution, performance evaluations, project documentation, quality checks, issue escalation
Preferred skills
Influencing internal partners, coaching and training individuals, customer service, planning and organization
Responsibilities
Ensure appropriate resources are available for team tasks, develop and coach the team, coordinate individual progress, maintain SOP standards, publish performance metrics, manage customer complaints and service failures, complete performance evaluations, maintain technical documentation, perform quality checks, ensure timely escalation
Seniority
Manager, hands-on IC