Software Engineer II - ServiceNow & ITSM
Core
Develop, configure, and support ServiceNow IT Service Management (ITSM) solutions including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB capabilities.
Role type
Mid-level ServiceNow platform engineer (ITSM)
Builds
ITSM workflows, automations, and service catalog enhancements
Domain
IT Service Management / Enterprise Software
Required skills
ServiceNow platform development, JavaScript, Flow Designer, Service Catalog configuration, ITSM module administration, workflow automation, platform upgrades, troubleshooting
Preferred skills
CSA certification, ITIL Foundation, Employee Center experience, Knowledge Management experience, Agile development
Technologies
ServiceNow, Flow Designer, JavaScript
