Investigator Support Assistant - German speaker
Core
Notifying investigator sites and sponsors of lab results, tracking accession holds, and supporting clinical trial operations.
Role type
Investigator Support Assistant
Builds
Laboratory diagnostic services for clinical trials
Domain
Healthcare / Clinical Research
Deliverable
client delivery
Required skills
German (fluent), English (fluent), customer service, database management, SOP adherence, metric tracking, patient safety escalation
Preferred skills
College degree
Technologies
None stated
Responsibilities
Notify sites and sponsors of results and test cancellations; monitor and resolve accession holds; update databases with testing information; support sites via phone and email; track and report metrics; document and escalate service failures; act as liaison for internal and external clients; address patient safety issues promptly.
Seniority
Entry-level, hands-on support