Support Services Supervisor - Send Outs / Specimen Management
Core
Lead, develop, and coach team members across multiple sub-departments in a high-volume laboratory environment to ensure operational efficiency and quality.
Role type
Support Services Supervisor (Laboratory Operations)
Builds
Laboratory workflows and specimen management processes
Domain
Healthcare / Clinical Laboratory
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Laboratory operations knowledge, workflow management, staffing management, data analysis (Excel/dashboards), process improvement, QA compliance, troubleshooting, team coaching
Preferred skills
Medical Technology degree, clinical laboratory experience, supervisory experience
Technologies
Microsoft Office applications, Excel, dashboards
Responsibilities
Lead and coach team members, maintain floor presence, oversee multiple workflows, prioritize competing demands, manage staffing and coverage, troubleshoot operational issues, monitor productivity and quality metrics, analyze operational data, drive process improvements, ensure compliance with QA and safety standards, collaborate across departments
Seniority
Mid-level Supervisor