Senior Manager, Medical & Technical Excellence
Core
Provide medical and technical leadership across underwriting and claims for affluent and mass-market segments, ensuring fair, consistent, evidence-based decisions aligned with risk appetite and regulatory requirements.
Role type
Senior Manager, Medical & Technical Excellence (Underwriting & Claims)
Builds
Medical governance frameworks, underwriting strategies, and training programs for complex cases and new business.
Domain
Insurance (Health, Life, P&C) / Medical Underwriting
Required skills
Medical degree (MBBS), risk assessment, medical underwriting, claims adjudication, risk management, new business underwriting, portfolio management, digital/technology skills (AI, analytics, automation), medical product knowledge
Preferred skills
Stakeholder management, organizational change management, mentoring, innovation in digital underwriting
Technologies
AI, analytics, automation
Responsibilities
Establish and govern medical and underwriting frameworks; lead independent review of complex, appealed, and declined underwriting cases; provide authoritative medical and technical advice on complex underwriting and non-health claims; build partnerships with reinsurers, hospital networks, and medical specialists; develop and execute annual training roadmaps; architect and lead underwriting strategy for Affluent segments; support organizational redesign and change management
Seniority
Senior Manager, strategic leadership & team mentorship