Data Analyst III, Global Complaint Vigilance Systems and Trending
Core
Lead complex analytics activities to analyze global complaint data, identify emerging trends and anomalies, and drive proactive risk mitigation for product safety.
Role type
Senior IC data analyst (complaint vigilance & trend analysis)
Builds
Dynamic dashboards, data integration methods, and trend reports for global quality management
Domain
Consumer healthcare / regulated industry
Deliverable
dashboards & analysis
Required skills
Python, R, SQL, Tableau, Power BI, statistical programming, data mining, predictive analytics, data lake strategy, root cause analysis
Preferred skills
Microsoft Excel (macros, pivot tables), syndicated data analysis, software validation
Technologies
Python, R, SQL, Tableau, Power BI, Data Lake
Responsibilities
Perform periodic complaint trend analysis and prepare data presentations for QA Management; Design and implement dynamic dashboards to visualize complaint trends in real-time; Collaborate cross-functionally to translate data insights into actionable compliance improvements; Lead data foundation strategy in data lake to guarantee data availability and curation; Support data discovery and data ingestion from source systems; Champion continuous improvement initiatives by proposing novel analytical frameworks.
Seniority
Senior, hands-on IC
