Manager, Integrity & Operational Excellence
Core
Coordinate and establish vendor and service provider relationships for ongoing and project-based IT infrastructure services, ensuring compliance with internal policies and external regulations.
Role type
Manager, IT Vendor & Service Management
Builds
IT infrastructure services and internal initiative projects
Domain
Financial Services / IT Operations
Deliverable
client delivery
Required skills
Vendor relationship management, IT procurement, contract negotiation, vendor due diligence, spend analytics, compliance review, stakeholder management
Preferred skills
Procurement system experience (Coupa, EBS), UAT, application and infrastructure services knowledge
Technologies
Coupa, EBS
Responsibilities
Lead vendor service performance and relationship management across IT, Partner with IT Finance on sourcing and procurement activities, Coordinate contract renewals and lead risk assessments, Monitor vendor spend and provide management reporting, Drive continuous improvement of vendor management practices
Seniority
Manager, hands-on leadership