CareerPlan

Ops Professional

Charlotte, USFull-time2026-11-06 → 2026-11-10
On-site

Core

End-to-end daily oversight of US reconciliation operations, ensuring integrity and control execution while leading team development and managing India processing teams.

Role type

Senior Operations Manager (Reconciliation)

Builds

Daily reconciliation operations and control execution for US markets

Domain

Financial Services / Global Markets Operations

Required skills

Data analysis, Database management, Risk management, Project management, Team leadership, Process improvement, Operational risk mitigation, Stakeholder management, Change management, Financial services experience

Preferred skills

Knowledge of eligible credit support (collateral), Contractual terms negotiation, Innovation in tools and technology, Diverse client engagement

Technologies

Microsoft Excel, Microsoft Office Suite (Word, Outlook, Access), Databases

Responsibilities

Lead and develop the team while maintaining clear accountability for operational delivery. Identify, manage and escalate reconciliation and operational risks, driving timely remediation. Provide oversight and governance of the India processing teams, ensuring consistent service delivery and alignment with US business requirements. Analyzes and resolves highly complex operational problems. Supports ad-hoc projects for new processes or industry initiatives. Drives continuous improvement and strategic delivery, partnering across the organisation to enhance processes, strengthen controls, reduce operational risk and support the evolving needs of the business.

Seniority

Senior, hands-on IC with team leadership