Account Management Ops Consultant
Core
Managing AML non-compliant account closures across multiple products and markets, ensuring compliance with global regulatory requirements and maintaining operational integrity.
Role type
Senior IC account management operations consultant
Builds
Operational closure processes and audit-ready documentation
Domain
Financial services / Anti-Money Laundering (AML) / Regulatory Compliance
Required skills
AML regulations, client offboarding, escalation management, regulatory compliance, process improvement, executive reporting, stakeholder coordination, cross-functional collaboration, analytical thinking, documentation management
Preferred skills
Innovation in operational solutions, diverse client engagement, regulatory insight (KYC, MiFID II, Dodd-Frank), process optimization, continuous learning
Technologies
Bank of America systems, AML/KYC screening tools, sanctions screening platforms
Responsibilities
Serve as the main point of escalation for operational issues related to AML non-compliant client closures; Manage and resolve all business queries and escalations promptly; Coordinate across internal teams to ensure smooth execution of closure processes; Identify process gaps and recommend improvements; Prepare and deliver reports on closure activities to senior management; Ensure compliance with regulatory requirements and internal policies throughout the closure process.
Seniority
Mid-Senior, hands-on IC
