Process Design Consultant II
Core
Analyze processes, document business cases, and implement process improvement/transformation initiatives to support Operational Excellence objectives.
Role type
Process Design Consultant (Process Engineer)
Builds
Process excellence frameworks, risk mitigation strategies, and continuous improvement models for Global Operations
Domain
Banking / Operational Excellence / Process Engineering
Required skills
Process reengineering, Business Process Analysis, Critical Thinking, Data Analysis, Change Management, Program Management, Risk Management, Coaching/Mentoring, Strategic Thinking, Process Performance Measurement
Preferred skills
Six Sigma Green/Black/Master Black Belt, Global Ops Process Management Certification, AI/LLM model implementation
Technologies
AI/LLMs
Responsibilities
Enable Process Owners with training and coaching; Mitigate risk by ensuring proper process scoping and indicators; Provide oversight on documentation and compliance; Drive process maturity with thought leadership; Facilitate solutions to optimize efficiency and reduce variability; Collaborate with business partners to design and implement solutions; Leverage analytics to define business case benefits
Seniority
Mid-Senior, hands-on IC