Transaction Management Operations Team Lead - Investment and Monetary Controls
Core
Oversees day-to-day transaction processing operations for collateral and Executive Equity Services, ensuring accurate, timely, and compliant execution of client asset requests.
Role type
Team Lead, Transaction Management Operations
Builds
Accurate processing and return of collateral and transaction requests for client assets
Domain
Banking / Wealth Management Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team supervision, workflow management, transaction research, numerical discrepancy analysis, quality assurance, risk management support, process escalation, Microsoft Excel (pivot tables, VLOOKUP, macros), service level agreement monitoring
Preferred skills
Wealth management client service, financial regulations, cross-functional collaboration, operations/finance/accounting coursework
Technologies
Microsoft Excel
Responsibilities
Manage team workflow and execute processing across multiple systems for collateral and transaction requests; Provide coaching to ensure accurate review of transaction requests and documentation; Monitor daily volumes, service levels, and performance metrics; Conduct quality assurance reviews and provide feedback on failures; Research complex operational issues and escalations to find root cause; Support risk management and audit processes including exam preparation
Seniority
Mid-level Team Lead, hands-on supervision